Effective Date: 7th May 2024

At Tiger Moon, accessible from www.tigermoon.eu, we are committed to protecting your privacy and respecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information, especially in the context of our services like Akashic Records readings and newsletter communications, and how we comply with the General Data Protection Regulation (GDPR).

1. Information We Collect

We collect the following types of information through our Squarespace website:

• Information You Provide Directly:

  • When booking an Akashic Records reading: your name, email address, and any additional details you choose to share via contact or booking forms.

  • When subscribing to our newsletter: your email address (name optional).

• Automatically Collected Data:

  • Squarespace may automatically collect usage data such as your browser type, device information, IP address, and how you interact with the website (via cookies and analytics).

• Cookies:

  • Our website uses cookies for analytics, performance tracking, and to improve your user experience. You will be asked to consent to cookie use when you visit the site.

2. How We Use Your Information

We use your information to:

• Provide the services you request, including Akashic Records readings.

• Respond to inquiries made through contact forms.

• Send newsletters, spiritual insights, and updates if you opt-in.

• Improve website functionality and user experience through analytics.

3. Platform & Tools We Use

• Website: Our site is hosted on Squarespace. Data entered through forms is stored on Squarespace’s secure servers.

• Email Marketing: If you sign up for our newsletter, your email is managed through Squarespace Email Campaigns.

• Analytics: We use Squarespace Analytics and may integrate Google Analytics to understand site traffic and user interaction (all anonymized or pseudonymized).

4. Legal Basis for Processing

We process your data under the following legal bases:

• Consent – when you subscribe to our newsletter or submit a form.

• Contract – when you book a reading or contact us for services.

• Legal obligation – to meet tax and regulatory requirements.

• Legitimate interest – for site analytics and service improvement.

5. Sharing Your Data

We do not sell or rent your personal information. However, data may be shared with:

• Squarespace (hosting and form processing)

• Email marketing platforms (for newsletter delivery)

• Analytics providers (e.g., Google Analytics, if used)

All third parties comply with GDPR and have appropriate data protection measures in place.

6. Data Retention

We keep your personal data only as long as necessary for the purpose it was collected:

• Booking and session-related information: retained for up to 12 months unless otherwise required.

• Newsletter subscribers: until you unsubscribe.

• Analytics data: stored in accordance with Squarespace/Google Analytics’ policies.

7. Your Rights (Under GDPR)

You have the right to:

• Access the personal data we hold about you

• Correct any inaccurate or incomplete data

• Request deletion of your personal data

• Withdraw your consent at any time

• Object to certain processing

• Request data portability

To exercise these rights, email us at: ciao@tigermoon.eu

8. Data Security

Squarespace uses SSL encryption and secure servers. We also take steps to limit access to your data to only those who need it to fulfill their duties.

9. Cookies & Consent

Our site uses cookies. When you visit the site, a banner will request your consent to use cookies in line with EU requirements.

You can also manage your cookie preferences through your browser settings.

10. External Links

Our site may contain links to third-party websites (e.g. Instagram, booking platforms). We are not responsible for the privacy practices of these external sites.

11. Contact Us

If you have questions or want to exercise your data rights, please contact:

Tiger Moon
Email: ciao@tigermoon.eu
Website: www.tigermoon.eu

12. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.